Legal notice

Legal Notice & Disclaimers

Last updated: September 9, 2026

This website is operated by Sillage Society. In compliance with Chapter VII (Section 43) of the South African Electronic Communications and Transactions Act, 2002 (ECTA), the following details and statutory disclosures are provided for users and customers transacting on this website:

1. Merchant & Business Details

  • Trading Name: Sillage Society
  • Website: https://sillagesociety.co.za
  • Primary Business Activity: Formulation, manufacturing, and retail sale of artisanal perfumes and home fragrance products.
  • Country of Operation: South Africa
  • Official Contact Email: info@sillagesociety.co.za
  • Postal / Operating Address: Durban, KwaZulu-Natal, 4001, South Africa

2. Product Safety & Cosmetic Usage Disclaimer

  • Our fine fragrances are formulated for topical, external cosmetic use on healthy, unbroken human skin.
  • Allergy Notice: Fragrance compositions contain aromatic raw materials, essential oils, and naturally derived compounds that may trigger individual sensitivities. Customers are strongly advised to perform a small patch test on the inner arm 24 hours prior to regular use. If irritation, redness, or discomfort occurs, discontinue use immediately and wash the affected area with mild soap and water.
  • Precautions: Do not ingest. Keep out of reach of children and pets. Avoid spraying into the eyes, mouth, nose, or on irritated or broken skin. Sillage Society accepts no liability for misuse, adverse skin reactions, or failing to follow standard cosmetic usage precautions.

3. Flammability & Handling Warning

  • Fine fragrances contain cosmetic-grade ethanol and volatile aromatic compounds.
  • Highly Flammable: Keep bottles strictly away from naked flames, open sparks, heat sources, and direct sunlight.
  • Store bottles securely in a cool, dark, and dry environment to preserve liquid stability and prevent pressure or heat buildup.

4. Intellectual Property & Brand Independence Notice

  • All brand names, logos, product designs, imagery, text, formulation concepts, and visual assets appearing on this website are the intellectual property of Sillage Society or its licensors and are protected under South African copyright and trademark legislation.
  • Any references to olfactory fragrance profiles, scent families, olfactive accords, or designer inspirations are strictly for descriptive, olfactory comparison, and educational purposes to assist the consumer in understanding the scent pyramid and aromatic character.
  • Sillage Society has no affiliation, commercial association, sponsorship, or endorsement with any third-party designer brands, luxury houses, or registered trademark owners referenced for comparative olfactive context.

5. Pricing & Product Accuracy

  • All prices displayed on this store are quoted in South African Rand (ZAR) and exclude delivery fees, which are calculated and confirmed at checkout.
  • While we strive to display our bottle designs, packaging, and liquid hues as accurately as possible, slight batch variations in liquid coloration or presentation may occur due to the artisanal nature of fine fragrance maceration and ingredient harvesting.

6. Alternative Dispute Resolution & Applicable Law

  • This website, these terms, and any transactions conducted through our store are governed exclusively by the laws of the Republic of South Africa.
  • Any disputes that cannot be resolved amicably via customer support may be referred to the Consumer Goods and Services Ombud (CGSO) in accordance with the South African Consumer Protection Act (CPA).

7. Contact Information If you have any questions, legal notices, or formal correspondence regarding this store:

  • Email: info@sillagesociety.co.za
  • Operating Hours: Monday to Friday, 09:00 – 16:30 SAST